Senior Service Designer

J & C Associates Ltd ,
Maidstone, Kent
More Details
Salary: £500 - £550 per annum

Overview

Senior Service Designer - Leeds - Inside IR35 - Central Government Experience Preferred We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Senior Service Designer for one of their Public sector Clients. This will be a 3-month contract based in Leeds. As a Senior Service Designer you'll be part of a multi-disciplinary team. You'll work alongside other designers, front end developers, researchers and software engineers. You'll deliver world class services designed for the people who use them. Key responsibilities: Analyze failure within services and identify root causes for that failure. Identify opportunities for cost reduction and improvement within an existing service. Understand user needs and identify where separate interactions with government should act as one service that meet that need. Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based. Key Skills: At least 2 to 3 years experience as a service designer or systems thinker. Experience solving design and research challenges through collaboration and user participation. The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc. Ability to develop hands on interaction design solutions for the products that enable the service. Senior Service Designer - Leeds - Inside IR35 - Central Government Experience Preferred

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