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Look Ahead Care and Support
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London, Greater London
Mobile Support Workers
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Salary: Up to £23500 per annum |
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Overview
Recruiting two Mobile Support Workers to join our Homelessness and Complex Needs Services in Hammersmith & Fulham, Kensington & Chelsea, Lambeth, Southwark and Westminster £23,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week. Job Overview: Mobile Support Workers within Look Ahead are required to be experienced Support Workers who provides flexible seamless cover for gaps in our Support Worker provision. Mobile Support Workers will provide full support to customers to help them develop the life skills they require to meet the assessed needs of those customers. In some services, this will include providing physical, domestic, emotional and social support. You will work in a psychologically informed manner with customers to promote social inclusion and alongside other members of the team to promote independent living and encouraging customers to maximise their skills and choices. Further details of the services that you could be working in can be found on our website, along with the full job description. Key Accountabilities: - Deliver all aspects of support to enable customers to develop independent living skills as appropriate to their individual needs. In some services, this will include prompting personal and physical care as appropriate - Building supportive, trusting relationships with customers - Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation - Support planning and risk management of customers - Ensuring housing management activities are effectively carried out e.g. ensuring housing benefit is applied for promptly, ensuring void rooms are able to be re let quickly etc. This also includes helping customers manage their rent accounts to ensure they do not end up in rent arrears - Trained to use naloxone as required - Able to work in a psychologically informed way - Monitor medication compliance - Carry out security duties to ensure the safety of the customers and premises - Enable customers to make full use of community facilities by providing support as directed - Carry out support duties to enable customers to integrate into the community - Report any observations relating to customers welfare - Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements - Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times. This can include helping to clear rooms which can mean exposure to needles, bodily fluids and/or bed bugs. The service will ensure you are properly equipped to deal with such potential issues - Maintain records as required at the service - Participate in team meetings/reviews and the general development of the service This is not an exhaustive list of all the duties and responsibilities that may be required and is subject to change in accordance with the needs of Look Ahead. Person Specification Personal Attributes: - Easily able to quickly understand the requirements of each service to deliver effective Support Worker cover - Flexible in approach and happy to cover Support Worker role at any Services as needed - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Exudes a warm friendly presence and open behaviour - Ability to cope positively with challenging and diverse behaviour - Has a practical and logical mind and is naturally well organised - Prepared to work in a psychologically informed way - Thrives on change and enjoys dynamic diverse environments - Is confident and resilient with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is motivated towards excellence and improvement of personal performance with a can do attitude - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Open to feedback and self development Skills, Knowledge and Experience Essential: - NVQ Level 2 or equivalent or experience within charity/social care sector - Relevant previous experience as a Support Worker - Good level of written and spoken English - Minimum basic level of IT skills Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications. This job was originally posted as www.caterer.com/job/89801585