Deputy Team Leader

Deputy Team Leader - Marsh Commercial - Milton Keynes We have a fantastic opportunity for a new Deputy Team Leader in our Milton Keynes office. The successful candidate will be responsible for supporting a growing team of 15 people in Marsh Fiduciary Operations, led by an experienced Team Leader. Line Management responsibilities will feature. What can you expect? The opportunity to join a growing and highly successful team working with a broad range of UK companies on bespoke and complex insurance arrangements. A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence. To build and maintain an excellent rapport with our clients, providers and colleagues across Marsh Commercial and the wider Marsh business. Excellent training and development with ongoing career opportunities. What will you be rewarded with? Good work life balance with a competitive salary. Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other company led initiatives. 25 days annual leave with the option to buy or sell up to 5 days per year. We will rely on you to: In conjunction with Team Leader, manage and motivate a team of 15 staff to ensure workloads are fairly balanced and that individuals are effectively trained and skilled to perform the duties required. Provide support, development and growth opportunities to all team members Ensure insurer accounts are reconciled on a timely and accurate basis with adherence to regulatory and quality standards Effectively investigate queries with both internal and external stakeholders to ensure satisfactory conclusion Work closely with colleagues to improve processes, systems and controls Ensure all monthly and quarterly reporting requirements are delivered on a timely basis Deputise for the Fiduciary Operations Team Leader when required Responsibility for ad-hoc projects and tasks and deliver project objectives to agreed timescales and agreed level of quality. What you need to have: Minimum of 2 year’s line management experience gained in a financial services/finance/insurance related environment would be beneficial, but not essential. Knowledge of Insurance regulatory requirements including CASS would be an advantage but not essential. Excellent numerical skills, this role requires a real aptitude and comfort working with numbers. Proficiency in Microsoft Office applications, particularly Excel and Outlook. Excellent attention to detail and organization skills in completing assigned tasks. What makes you stand out: Excellent interpersonal skills, ability to maximise potential in others and self. Strong desire for accuracy and the ability to provide exceptional client service. Ability to effectively engage internal stakeholders and influence change. About Marsh Commercial We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client’s needs, is what sets us apart. We are also part of Marsh and McLennan Companies (MMC) - a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times. We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients - whilst retaining the flair, flexibility and personal service that our clients have come to expect. Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.