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FirstPort
,
London, Greater London
Response Consultant
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Job Type: Full-time |
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Salary: £26,000 per annum |
Overview
Job Role: Response Consultant (12 month Fixed Term Contract) Location: London Bridge (regular local travel and occasional regional travel to company offices) Salary: £26,000 - £28,000 Job Sector: Support Services Hours: 35 As a Response Consultant you will contribute to our vision of being the leading residential property manager, as recognised by others by: Building and maintaining long lasting relationships with stakeholders Proactively attending to the needs of the firm and working effectively and efficiently Championing the FirstPort values and four pillars and leading by example This role reports to the Response Manager. About Us FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home. Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential. Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance. About You You will be an experienced recruiter who has managed a busy temp or permanent desk. You will have exceptional written and verbal communication skills and a real flare for building and maintaining relationships. You will be proactive, highly organised with excellent attention to detail and administration skills. Main Responsibilities Ensure all requests for perm / temp staff are responded to within the defined SLA and with a high level of customer service for all Ensuring a high quality pool of temp candidates are maintained and engaged with regular communication - proactively sharing the best with managers in the business Sourcing perm / temp candidates via all methods available. E.g. advertising, talent pooling, networking Register, shortlist, interview and select high quality candidates for active vacancies. Out of hours emergency cover / contact for temps and managers during non-office hours. Be responsible for all management information for the vacancies in area of scope, including hours / locations of work, charge rates, margins, collations of time sheets etc. Proactively make recommendations for process changes and take responsibility for embedding them Ensuring the weekly payroll is issue free and works smoothly within area of control.