Product Features
Blog
Contact Us
Sign In
Headstart Employment Ltd
,
Dorking, Surrey
Trainee Claims Handler
|
|
Job Type: Full-time |
|---|
Overview
Trainee Claims Handler Dorking This is a really good progressive role, starting on £16,500 - 2 year milestone, salary increase every 4 months for this period. Bonus at Christmas (around £1000) and bonus in March. After the initial training has been completed (approx. 3 - 6 months) you will take responsibility for own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjusters and direct contact with customers and third parties. Key Responsibilities: Ensure that allocated claims are fully investigated. Act as the key contact for specific customers/brokers. Communicate with policyholders, solicitors and others by telephone and in writing. Identify opportunities to make recoveries and follow the recovery through. Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim. Work within the team to ensure that all claims are settled within appropriate time scales. Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance. Qualifications and Experience: 5 GCSE passes or equivalent (grades A-C) including English Language & Literature, and Mathematics. Experience of working in an office. Excellent communication skills. Computer skills. Headstart Employment is an Equal Opportunity Employer