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Pertemps Tamworth Commercial
,
Tamworth, Staffordshire
Client Service Advisor
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Job Type: Full-time |
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Salary: £17,000 per annum |
Overview
Client Service Advisor Due to continued growth, an exciting opportunity has arisen for a Client Service Advisor to join a well-established company based in Tamworth. You will provide a client focused service to a large varied client base dealing with bookings for Services in the workplace. Attributes and skills that are paramount to this position are; flexibility, motivation, dedication, accuracy and attention to detail. Hours: Monday to Thursday, 08:00 – 17:00, 16:00 finish on a Friday. Responsibilities: • Booking arrangements for clients Nationwide • Booking requests include immediate response times where we need a technician to attend a client site within a 2-hour time frame, as well as requests for scheduled testing • Respond to client queries, advising them on our services, processes and other information • Liaise with our large team of technicians across the UK and Ireland regarding arrangements of work, diary management, availability and general queries • Support with client implementation and set up • Build relationships with our clients with a view to understanding their business needs and how we can support them • Work closely with other departments including Account Management, Business Development and Data Support Services • Answer and triage inbound telephone calls within agreed timescales • Perform general office duties such as typing, operating office machines, and sorting mail Previous experience of dealing with clients/customers is essential. If you are interested in this position apply now or for more information contact us on quoting the reference number on this Ad.