Vehicle Handover Specialist

Theo Jones Recruitment Limited ,
London, Greater London
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

Are you an experienced Automotive Handover Advisor/Administrator looking for a new challenge? Discover an amazing opportunity with a busy dealer Automotive Handover Advisor/Administrator - Enfield Salary: Basic £19,000 Working Hours - Monday - Sunday, Days off on rota Handover Advisor required for this well established and highly successful Dealership based in Enfield. You must be a Handover Advisor/Administrator who is highly proficient in the Sales department within the automotive industry. As a member of the Handover team you will play a key part in the smooth handover of cars to customers ensuring the highest level of customer service is maintained. As part of the Handover team you will always be responsible for presenting a professional front and being a champion of excellent customer service. Handover Advisor/Administrator responsibilities: To provide a professional, friendly and efficient handover service to customers collecting their newly purchased cars, ensuring a positive collection experience Thoroughly check deal files to ensure that all relevant paperwork and monies have been received and required checks done before releasing the car Complete paperwork for part exchanges as applicable Use online websites to tax the customer's vehicle (or provide V62 form and relevant advice) and offer customer facilities to arrange their insurance Hand over the car to the customer, running through any necessary information to ensure the customer is fully satisfied and safe to drive from site. Hand over the GardX kit if this is included in the customer order. Ensure customers are kept informed of the transaction progress including making appointments and confirmation calls Build relationships with customers with a view to anticipating future business and strengthening the Company's reputation within the marketplace Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy Communicate clearly, proactively and professionally to customers, management and colleagues alike and treat everyone with respect The Ideal Handover Advisor/Administrator: A well-presented, confident individual who is comfortable communicating to a diverse customer base Communicative skills (oral and written) Exceptional customer service skills/a positive attitude to customer care Strong organisational skills Honesty and integrity Demonstrates a flexible approach to work that is focused on "getting the job done" Acts proactively to add value and follows up to ensure problems remain solved. Team player Effective time management and flexibility in working patterns needed Literate, numerate and proficient computer skills Must have a valid, clean, full UK licence (Essential) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

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