GRADUATE IT BROADCAST SUPPORT ENGINEER £25K BROADCAST SERVICES WEST LONDON

GradBay ,
London, Greater London
Job Type: Full-time
Salary: £22,000 per annum

Overview

COMPANY DESCRIPTION Our client is one of the largest privately owned broadcast services facility in Europe and a Sky authorised provider of playout and EPG Services. The company has over 25 years’ worth of experience in the television market and currently provides Broadcast Services to more than 50 channels. JOB DESCRIPTION This is an exciting Graduate level position for Engineers with enthusiasm to learn all the technical aspects of media and jump-start their career in the Television Broadcast industry. Working in a dynamic environment within the technical team you will be focused on supporting the company’s technical infrastructure in relation to video and streaming, taking responsibility for any faults that occur, identifying the root cause and resolving them as quickly and efficiently as possible to ensure the needs of our clients are continually met. Carry out R & D and testing to resolve current technical issues Set up file-based transcoding workflows using leading hardware and software tools Set-up on the fly transcoding workflows using software Produce technical documentation 1st line hardware support and component swap out for all media and broadcast equipment 1st line systems support Widen knowledge of transcoding, compression, file formats and wrappers (MPEG, h.264, MXF etc.) Communicate and work with 3rd party support contractors at a technical level Strong problem-solving skills, an eagerness to learn and a passion for media and broadcast WHO FITS THE BILL Experience - 1 to 2 years Pro-active and methodical approach to problem-solving Reactive to problems arising and finding a cure to the problem Able to communicate clearly in writing and verbally Ability to multi-task handling day-to-day tasks as well as support issues Able to use helpdesk support tools and deal with reported issues Occasional late nights and out of hours work Comfortable being part of out of hours on-call rota Intermediate level of Microsoft Office Suite