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Harper Recruitment Group
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Nottingham, Nottinghamshire
Customer Support Coordinator
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Customer Service Coordinator £18,000 Nottingham We are looking for relationship builders who are confident over the telephone and who pride themselves in delivering an exceptional experience to customers. Our client is expanding their customer service department and are looking for energetic, customer orientated people to join their busy, friendly team. Duties Include: Receiving a high volume of telephone calls and emails Demonstrate strong listening skills and build rapport with customers Promote first call and first-time email resolution Maximising customer satisfaction Coordinating orders and requests Adhering to service level agreements and quality standards Skills and Experience Required: Previous experience within a customer service environment essential Ability to work in a fast paced, pressurised environment Excellent communication skills and telephone manner Ability to prioritise and organise own work The role would suit a customer orientated individual who enjoys dealing with people and working as part of a team. This is the perfect time to join a great business that is enjoying growth and success NO WEEKEND SHIFTS Apply NOW to avoid disappointment