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Lifesearch
,
Leeds, West Yorkshire
Customer Retention Adviser
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Customer Retention Adviser Location: Leeds Salary: £25,000 (OTE £40,000) Contract: Full Time, Permanent Why We Think We Are Awesome: People Help People Our LifeSearchers help protect families and we help our LifeSearchers build a career. We Operate a Flexible Environment for All with Benefits Such As: Training and support for all staff to progress Private healthcare with half price gym memberships, Partnership bonus…. The list goes on All of this (and more) has contributed to us winning more awards than anyone else in our industry. These Include: Gongs for our vibe The feeling of our business Our learning programmes and personal growth opportunities We’re hugely proud to have been awarded a 3 'Best Company’ award, and to have claimed 3rd place in the 'Sunday Times Top 100 Companies to Work For' 2019. Here’s What You’ll Be Getting Up To: Retention Adviser As a Retention Adviser, you'll be speaking to customers who have cancelled their policy or missed a payment and you'll be making outbound calls to understand their reasons for cancelling. You'll spend time helping the customer understand the value in their cover and ensure the family remains protected. Our customers can need advice and service on any day, at any time so we need you to be really flexible. What we look for in LifeSearchers: Retention Advisers LifeSearchers share a similar DNA. We are all incredibly hard working and never give up. That said, we have a load of fun along the way. You will need to be: Curious Outgoing Want to succeed If you feel you have the relative skills & experience necessary to be successful within this role then click on 'APPLY’ today forwarding a recent copy of your CV for consideration in the first instance. No Agencies Please