Graduate Customer Representative

Pareto ,
Edinburgh, City of Edinburgh
Job Type: Full-time
Salary: £25,000 per annum

Overview

Graduate Customer Representative Location: Edinbrugh and surrounding locations Salary: Highly competitive basic salary of £24,000 with Y1 OTE of £31,000 REF: J9469:SCO:GJ:GCR:EDI:2 Sector: Engineering Working for an industry-leading engineering firm with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Role: Graduate Customer Representative As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. Benefits/Perks: - Highly competitive basic salary of £24,000 with Y1 OTE of £31,000 - Company car - Excellent bespoke training and support - Various progression opportunities throughout the company - Fun and friendly work environment that includes a variety of social events - International travel opportunities - Mobile phone and laptop Candidate requirements: - Educated to university degree level - Highly organised with exemplary time management skills - Excellent communicator to clients of all levels of seniority - Self-motivated - Good attention to detail Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website.