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Yolk Recruitment Ltd
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Cardiff, South Glamorgan
Service Desk Engineer
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Yolk IT have teamed up with one of Cardiff's brightest and boldest technical teams to provide an opportunity for an experienced IT professional. You will be the central escalation point for all service requests, tickets and alerts and will be able to provide a unique insight into the health of the department through trending data and KPI metrics. A minimum of 3 years’ experience within an IT support or managed services function. Highly technical with hands-on experience with troubleshooting issues and resolving problems. Excellent working knowledge of Microsoft AD, Exchange, O365 and RDS/Citrix VDI environments. Experience with ITIL practices, ITSM tooling and IT service desk /helpdesk environments. Please get in touch today with our IT specialist recruiter - Joel Walsh at Yolk IT. Please apply with a CV and a cover letter outlining why you’re perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.