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Northampton Commercial
,
Northampton, Northamptonshire
IT Support Specialist
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
IT Support Specialist Primary Role: To provide product support for Sage 200 software and associated products To attend project hand-overs and resulting on-site pre-project analysis visits To install Sage and Sage-related software Post installation support (telephone, email and remote) Specific Products ( Training available if required) - Sage 200 ERP software - Draycir Sage 200 Add-on modules - Sicon Sage 200 Add-on modules Secondary Role: Responsible for the company ISMS system - Prepare for and run monthly Review meeting to identify and act on security issues - Liaise with and host annual audit by external auditing body - Update and action continuous improvement actions - Schedule and administrate internal audits Other sub-roles may be available through experience or personal development: Project Management Business Process Documentation SQL Server (administration, query generation & scripting) Delivery of training sessions to end-users (1-1 rather than classroom) Sage software bespoke development Personal Skills required: At least one year of Sage 200 support experience Enthusiasm Confidence Good arithmetic Good communication skills Good organisational skills Confidence with IT Ability to learn quickly Other: Diving licence essential Flexible hours between 8:30-5:30) Salary: £25,000 - £35,000 depending on experience