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Reed
,
Cwmbrân, Gwent
Scheduler
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Contract Type: Contract |
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Salary: £10.6 per hour |
Overview
To provide a scheduling support service for the Property & Development Directorate, to include the scheduling and appointing of responsive repairs, planned works, cyclical works, duty of care checks and void works. To prioritise and mobilise appropriate resources to complete works in agreed timescales, ensuring that all tradesmen are provided with the most suitable work to be fully productive during the working day. Monitoring the process of work and services. To answer all in-bound customer telephone calls promptly and ensure both inbound and outbound calls are made delivering excellent customer service. Ensure corporate ICT systems used in the Property & Development Directorate are supported kept up to date and that all data entered is accurate and reliable. EXPERIENCE OF CAPITA/IBS SYSTEMS IS A MUST