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Language Recruitment Services Ltd
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London, Greater London
German OR French Speaking Customer service advisor - B TO B
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Sales Administrator - German OR French Speaking German OR French Speaking Customer service advisor - B TO B 12 Month contract - Likely to go Permanent Full-time, 37.5 hour Up to 29K per annum - dependant of experience Location: North-West London - easily accessible from Watford, High Wycombe, Amersham, Uxbridge, Hemel Hempstead, Harrow, Milton Keynes area Job Ref: MS201474 Language Recruitment Services (LRS) is recruiting a business to business Customer Service Advisorto work In the Export department of a global and well establish corporation within the Health & and Life Science sector. This role requires English and German OR French Language skills to native level as well as experience in order processing and delivery monitoring. You wish to be part of a friendly, stimulating & multi-cultural team, Apply now You will receive full training and be part of a thriving and growing business. Your Main Duties will include: - Order processing & pro-active delivery monitoring - Follow-ups on shipments and organise replacements where needed - Build close relationships with clients and partners, responding to queries in a timely manner - Liaise efficiently with internal departments (Sales, Logistics, finance, Customer care) - Working as part of a team thriving to improve the quality of service - Monitoring query resolutions and proactive customer satisfaction calls - Providing product knowledge and accurate information to clients - Dealing with commercial partners and responding to queries efficiently and within set timeframes To succeed in this role your will need: - Fluency in English with fluent German OR French - Excellent communication and interpersonal skills - Great attention to details and problem-solving mind-set - Competent MS Office skills - Previous experience in similar roles - Order Management systems experience preferred (SAP, Oracle, JD Edwards) If you have previous experience as a sales advisor, coordinator, customer service agent or import/export administrator or have a background in merchandising, client service or account management, send your application through and our consultant will be happy to discuss the role in more details. Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 30 Years’ Experience in multilingual recruitment Applications can only be accepted from individuals who are eligible to work in the UK. We may not be able to reply to you due to the volume of applications received. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise. LRS is An Equal Opportunities Employer.