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Hays Specialist Recruitment Limited
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Wetherby, West Yorkshire
Customer Service Manager
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Job Type: Full-time |
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Salary: £28,000 per annum |
Overview
Permanent Customer Service Manager job opportunity. Your new company This is an amazing opportunity to work for a market leading company located close to Tadcaster, York and Wetherby. Your new role As a Customer Service Manager you will be a trusted adviser to manage the relationship between the customers and the company. You will lead the customer experience by working in collaboration with the team. You will set and monitor KPI's, motivate and coach team members to reach their potential. You will conduct service evaluations to ensure customers are satisfied with service and to identify opportunities to improve. You will have sound product expertise and customer insight to unlock more value for their customers, creating a virtuous circle that to leads mutual success. What you'll need to succeed In order to succeed you will have previous experience within a similar position. You will have strong business acumen and commercial awareness. You will have demonstrable results within a customer service environment where you have managed a team. You will be someone who embraces and drives change. What you'll get in return You will be offered an excellent starting salary, a career path/journey and the opportunity to work for an exciting, innovative and expanding company. You will have onsite parking and excellent benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk