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Hamlin Knight Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
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Coventry, West Midlands
Sales Administrator
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Hamlin Knight is currently recruiting for a Sales Administrator to join a market leading client based on the out skirts of Coventry. The hours of work are 37.5 hours between the hours of 08.15am - 5.00pm. Job Responsibilities Process telephone and faxed orders from stockists. Proactively up selling and increasing profit- Ensure outstanding back orders are processed as soon as possible either through increased sales or linking to existing order. Prepare and follow up sales quotations to agreed time-scales Pro-actively contact stockists on a daily basis with the intention of maximising sales i.e. follow up mailshots, pre-season offers. Provide a general customer service help line to stockists and end users in terms of product information, technical enquiries, price queries, customer complaints, deliveries and damages and act as problem solver as required. Send out product samples to customers. Provide a support service to the external sales team Action stock and sales order Reports where appropriate Action agreed credit notes. Set up new accounts on the system. Liaise with Materials Management in terms of stock and stock issues. Update the quality team on office procedures. Update stockists and buying group databases. Skills & Experience required, Must be able to demonstrate verbal and oral written communication skills. Good PC skills and good understanding of Microsoft Word, Excel and Outlook. Good administration and organisation skills. Customer Service experience is essential. Ideally Sales Administration experience but not essential. We need someone self-motivated, a team player, good at problems solving resilient and reliable.