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Office Angels
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Nottingham, Nottinghamshire
Customer Service Coordinator
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Job Type: Full-time |
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Overview
Customer Service Coordinator Nottingham Permanent Hours: 35 hours per week, Monday to Friday Start Date: ASAP Are you looking to join a friendly and established company based in Nottingham? Have you got experience delivering excellent customer service and going the extra-mile to achieve results? If so, this role is perfect for you Please see the details below. To be successful as the Customer Service Coordinator then please see the duties below; Create and update orders and delivery requests in accordance with the Company's Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales Check customer and manufacturer Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered Notify availability concerns to sites and sales Work with colleagues to achieve team objective and KPI targets General office duties such as visitor reception, admin and Providing cover when staff shortages occur due to holidays/sickness. Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives Our ideal candidate for the Customer Service Coordinator role will have; Well-developed telephone call handling skills Must be able to communicate effectively and be polite but assertive when required Must show evidence of being organised and responding promptly Ability to listen and to be patient when required Able to work accurately and quickly Ability to work under pressure and make correct decisions Good skills in Word and general Windows environment Evidence of building relationships with customers or suppliers Must reside commutable distance of the office The above advert will stay live until the candidates start the role then and will be deleted. However, some of the job boards we use may automatically refresh adverts and do not have a delete function. Please cross-reference with the Office Angels website to familiarise yourself with our up to date vacancies. Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion. Office Angels are an equal opportunities employer. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy