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Page Personnel Secretarial & Business Support
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Liverpool, Merseyside
Call Handler
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Job Type: Full-time |
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Salary: £16,500 per annum |
Overview
Page Personnel are partnering with a large legal business who have recently won a new contract, we are looking for talented and experienced contact centre agents to build relationships with their clients and support with a wide range of enquires. Client Details This business are a small business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its all about the quality and the customer experience. Description Key responsibilities for this call centre agent will be; Delivering excellent customer service on every call received / made Advising on a wide range of products to find the best solution for each client General administration and information sharing within the teams Profile The desired candidate for this role must match the following criteria; Excellent customer service Experience working in a contact centre based role and keen to develop their skills in a new business Able to work in an regulated environment Confident, helpful and personable character Have a natural ability to build relationships over the phone -Please note only candidates with experience working in a customer service will be considered for this role- Job Offer This role is offering; 2 Weeks initial training will be provided and regular ongoing training Working patterns no earlier than 9am starts and no later thank 7pm finishes (EG: 9-5,11-7) - No Weekends Entitlement to all company benefits such as employee discounts, health care, discounted travel and car parking Starting salary £17,000 Excellent location very easy to access from Liverpool, Southport, Formby, Wirral, Birkinhead and all surrounding areas Due to the high volume of applications please apply to this advert to receive a call back from one of our recruiters if you have been shortlisted.