Call Centre Agent

Cordant People ,
Liverpool, Merseyside
More Details
Salary: £8.21 per hour

Overview

Call Centre experience essential Rotated hours (Rota 2 weeks in advance) Temp-Perm Contract (Perm after 12 weeks) £8.21 per hour whilst temporary with an increase to £18K per annum once permanent after 12 weeks As a Customer Service Advisor, your key skills should include: - Excellent communication skills and telephone manner - The ability to work in a fast paced office environment as part of a growing team - Excellent numerical and IT skills; the ability to utilise the in-house computer systems - Flexibility to adapt well to change - The ability to use your initiative to resolve issues As a Customer Service Advisor, your responsibilities will include: - Processing telephone orders - Effective after sales support - Being the first point of contact via email, telephone and live chat - Management of your own daily work - Building on your expertise and the best practice Cordant Group is an equal opportunities employer

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