IT and Audio Visual Technician (Education/Conferencing)

Taskmaster ,
Maidstone, Kent
More Details
Salary: £23059 - £26717 per annum

Overview

Are you looking for a challenging and varied role with sociable hours? Have you worked previously as an IT / AV Technician or in a related field? Do you want to be part of a team that makes a difference within a globally renowned University? If you are answering 'Yes' to the above, this may be the role for you… Taskmaster are currently seeking enthusiastic and motivated IT and Audio Visual Technicians for a Leeds based University. Key duties: Provide 2nd line technical support, to both AV & IT equipment - this includes installing replacement equipment, repairing fault, carrying out preventative maintenance Prepare equipment for installation, this includes the programming of control systems, and commissioning of hardware Responsible for overseeing installation tasks, evaluating audio visual products, developing standard documents and procedures where required Monitoring contractors & liaising with manufacturers regarding repairs of faulty equipment, arranging quotes for out-of-warranty repairs Provide guidance, advice & support for the wider teams, including high-profile internal staff & external customers for events Supporting video-conferencing & equipment hire service, including regular maintenance and checks, providing written instructions & dealing with customer queries / providing training such as demos of using equipment Keeping accurate records of the maintenance carried out and equipment inventory Assisting 1st line staff by performing checks, servicing equipment and taking calls from users encuontering difficulty with equipment Utilising an online timetable to move classes when faults cannot be resolved Undertake projects to improve the service such as introduction of new technologies. Suitable applicants will have: Previously worked in an IT / AV technical support role within a similar setting (conferencing, education, hospitality) Ability to install hardware / software, including configuration, and to diagnose and resolve issues Confidence when providing help and guidance, to at least 2nd line, with general maintenance / servicing / fault diagnosis / testing and repairs Excellent customer service skills and IT skills (full working knowledge of MS Office packages) Ability to work both cooperatively within a team & to own deadlines, prioritise tasks and be flexible when required Good verbal and written communication skills, being able to communicate with people at varying levels Experiencing of mentoring / training new staff Good literacy & numeracy skills. If you think you may be a suitable applicant for this post - do not hesitate to apply today. DUE TO THE HIGH VOLUME OF APPLICATIONS THAT WE RECEIVE, WE ARE ONLY ABLE TO RESPOND TO SHORT-LISTED CANDIDATES. IF YOU HAVE NOT RECEIVED A RESPONSE WITHIN 5 WORKING DAYS, THEN UNFORTUNATELY YOU HAVE NOT BEEN SUCCESSFUL IN YOUR APPLICATION FOR THE ROLE ON THIS OCCASION. Taskmaster is operating as an employment business / agency for this vacancy This job was originally posted as www.totaljobs.com/job/89817284

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