Hotel Manager

The Fife Arms ,
Ballater, Aberdeenshire
More Details

Overview

Introduction Awarded ‘Hotel of the Year’ by The Sunday Times, The Fife Arms offers outstanding career opportunities within a world-class hotel. Set in the famous village of Braemar, this Victorian coaching inn has been imaginatively restored by Iwan and Manuela Wirth, founders of the highly successful international art gallery Hauser & Wirth. The hotel brings together Scottish heritage, craftsmanship and culture with world-class contemporary art and a strong sense of community Our Team Values are all about family, inspiration, fun, engagement, teamwork and success. We offer a total value package which includes a competitive salary, bonus and pension schemes, along with generous staff discounts. We can help you find your 'home in the Highlands' and can provide accommodation where required. As part of The Fife Arms team you'll get to enjoy the many activities and attractions of the Cairngorms National Park. From hiking and mountain biking to skiing and snowboarding, this is an exciting place to live for outdoor enthusiasts. Braemar itself has a strong sense of community with a dynamic year-round calendar of sporting and cultural events. In addition, vibrant cites such as Dundee, Aberdeen and Edinburgh are located within a two-hour drive. "The Highlands has been crying out for a hotel of this calibre" Olive, 2019 "This hotel isn't the Victoriana of fusty stately homes and boring George Meredith novels. It taps into the eclectic weirdness of the era - the richest wallpaper imaginable, with ravishing handsome tones of ivy and bronze and botanical graphics; gold stars, grandfather clocks, touches of the macabre, astrology and magic" The Times, 2018 We are recruiting for an experienced Hotel Manager to join our team. What We Offer Fun, Inspiration, Family, Engagement, Team, Success Competitive Salary and Pension, Member of Staff Gratuity Scheme, Staff Discounts Uniforms, Staff Meals Flexible Working Staff accommodation or help to find your Highland Home Unique personal and career development opportunities with talented mentors Where We Are Within the Cairngorm National Park offering a highland lifestyle Friendly local community with offering excellent family lifestyle A place to nurture and enhance your wellbeing and lifestyle “Our goal is to be the Best Hotel in Scotland by offering our guests and our team a fun and family orientated experience which leaves them feeling inspired and enriched. We require passion, commitment and a desire to learn and grow with us. If you feel you are good enough to join our team apply now. If you don’t see a role which suits you just now and want a chance to meet us – contact us anyway. Candidates must be eligible to work in the UK. Purpose of Role Lead the Hotel Operations Team to consistently deliver an outstanding guest experience, through leading the effective execution of the operational strategy; nurturing, inspiring and valuing our People, and delivering and exceeding all targets, including revenue and EBITDA. This will include to: 1. Lead your team by example the Artfarm Values and our Way of Working. 2. Develop and deliver the Artfarm and Hotel Strategy. 3. Deliver consistently an outstanding guest experience through leading and managing all operational functions. 4. Support contribute and lead as appropriate other activities in respect of external and internal events. 5. Develop and sustain positive working relationships with suppliers, partners, key stakeholders and in particular the Hauser & Wirth Gallery. 6. Deliver and exceed People Engagement Targets. 7. Deliver and exceed Guest Experience Targets. 8. Deliver and exceed Revenue and EBITDA targets. 9. Ensure compliance in respect of legal and Company Governance Framework. Particularly Health, Safety, Security, and Sustainability. 10. Ensure sufficient competent resources are in place at all times. 11. Develop and execute on-boarding and training plans and conduct appraisals for the team aligned to the Artfarm Inspire Strategy. 12. Develop individuals and promote the creative and learning opportunities and experiences throughout the team. 13. Work with all operational and enabling functions to drive our values, consistently improve the guest experience, promote as an Employer of Choice. 14. Attend all training as required. 15. Lead and contribute to the promotion of employee engagement. 16. Promote our sustainability ethos and deliver on targets. 17. Lead organisational and systems changes. Manage the day to day running of the hotel ensuring the quality of service is of the highest standard and adhering to the company values and procedures 18. Act as Deputy General manager 19. Be a visible presence throughout the hotel for staff and guests 20. Manage the operational departments, setting targets and holding the Heads of Department accountable to ensure that the hotel financial targets are achieved and surpassed 21. Bring their creative contribution to innovate the product and constantly enhance the guest experience 22. Ensure that all our staff, from the moment of their on-boarding, experience our unique hospitality and continuous learning. Contribute to maintaining their motivation supporting the People department and the Wellbeing Manager. 23. Become active part of the community and support the GM in all community and cultural programme events. Essential Qualities Emotional Intelligence Passion in all you do Aspire to be the best Desire to Learn & Grow Values Driven Hosting is in your DNA Team Player This job was originally posted as www.caterer.com/job/89802708

People also viewed