Deputy General Manager - Luxury Country Hotel

Deputy General Manager - Luxury Country Hotel Location: Berkshire Salary: Negotiable JOB PURPOSE To take complete control and accountability for the day-to-day operations of the hotel, ensuring the management of the departments are meeting set criteria. To ensure all employees under their and your control consistently achieve product and hospitality service standards. Ensuring a high degree of guest care, whilst consistently aiming by set criteria to meet the Financial and Business objectives. KEY RESPONSIBILITIES As Deputy General Manager, you will Effectively manage the hotel to an optimum level. Working closely with, the management team you will be committed to achieving and exceeding all targets financial and operational, with the emphasis on forward planning and delivering an exceptional customer experience. Proactively drive Operational, HR, Cost Control, Sustainability, and Health & Safety initiatives throughout the hotel to maximise profitability and ensure a safe and hospitable environment for customers and staff Manage the day to day operation ensuring a high level of customer satisfaction and experience Actively participate in the Revenue Management process to ensure outperformance of the market against the hotels competitive set. Actively participating in the recruitment process and contributing to the recruitment decisions ensuring the right people are hired into the business to deliver results. Following company control procedures in accordance with the internal audit requirements. Drive and nurture adaptability in a changing business environment REQUIREMENTS Minimum of 2 years experience in hotel operations at line manager level or higher (Operation manager / Deputy Manager) in a small to medium luxury Property. Knowledge of driving standards with acute attention to detail; the ability to organise and plan ahead Ability to lead, multi-task and make sound decisions in a fast-paced changing environment Knowledge of processes of revenue Management Practical knowledge of people management principals and procedures Thorough understanding of overall hotel operations High quality Standards Passionate about what they do Does this sound like you? If you are keen to discuss the details further, please apply or send your CV to LARA DOS SANTOS – COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram This job was originally posted as www.caterer.com/job/89793203