European Speaking Motor Claims Handler

European Speaking Third Party Motor Claims Handler Immediate Interviews - Immediate Starts Manchester £16,000 to £21,000 (DOE) plus Excellent Company Benefits incl Free Parking. Monday to Friday - 09:00am to 17:00pm Due to continued success in the insurance industry our client are looking for 2 European speaking Third Party Motor Claims Handlers to join their already expanding team. Our client have been trading for over 10 years and they continue to go from strength to strength. Overview of the role: The third party intervention agent will work on behalf of business partners to offer non fault third party clients a professional and efficient claims management service. Key duties and responsibilities: " To contact third party clients in a timely manner following written notification of a claim from business partners to meet service level requirements. " To provide a professional and efficient service to the client and offer services appropriate to the clients' needs and in the interest of the business partner. " To ensure all services offered and follow-up work is processed in a timely manner and meets service level agreements and client expectations. " To enter accurate data into relevant information systems (pro-claim, outlook etc.) " To communicate with the relevant department managers/agents to highlight issues that may have a detrimental effect on the quality of service provided. " To provide support and work across other areas and departments if within current skill-set and to undertake further training to become multi-skilled as and when required to do so by the Operations Director. " To ensure that all regulatory requirements are adhered to including the protection of client and company data. Preferred Skills: " Clear and professional communication skills (both verbal and written). " Experience of handling complaints, problem solving and providing solutions in a target driven environment. " Basic I.T skills and familiar with MS Outlook, Word, Excel. To apply for this opportunity you must have a GCSE pass in both English & Mathematics, a high level of integrity and also a knowledge of MS Office Word & Excel. To apply, please email your CV to email address . Unfortunately, Time Recruitment can only respond to candidates that meet the minimum criteria for the role. If you have not received a response from Time Recruitment within 3 working days please assume that in this instance your application has been unsuccessful.