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Holt Recruitment Group
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Westbury, Wiltshire
Parts / Customer Service Advisor
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Fantastic opportunity for an experienced Parts / Customer Service Advisor to join an expanding Accident Repair Centre. Working in a medium sized team you will be responsible for the day to day duties within the parts and customer service department. Friendly and fun working environment. Excellent training programme with ongoing investment and future opportunities as well as a superb salary and package. The ideal candidate will have experience within the Accident Repair industry in either parts or customer service but if not then Motor Trade experience would be preferred. Key role and responsibilities: Supplying workshop technicians with parts Customer Service Excellence Liaising with Bodyshop Technicians Updating customers on repairs that need to be done and repair status. Ordering, booking out parts, invoicing and taking payment Deal with any customer enquiries over the phone and face to face Checking in parts deliveries Assisting with parts stock check Sourcing parts both online and by phone as cheap as possible to maximise profit Minimum requirements: Works together with colleagues to support the achievement of increased profit and sales Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded Friendly but professional manner and will demonstrate integrity, discretion and objectivity Can demonstrate experience in a parts department A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible Good telephone manner Parts Advisor SALARY: £19k - £21k LOCATION: Warminster If you want to hear more about this role please contact Holt Recruitment on / to discuss this position further. All calls are recorded for training and quality purposes. Further details are shown within our Privacy Policy which is displayed on our website