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Jobheron
,
London, Greater London
Installation and Service Coordinator
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
A well-established London-based security systems and home automation company has an exciting opportunity for a talented installation and Service Coordinator to join their team based in Enfield. They are a specialist in installing state-of-the-art intruder alarms, networked CCTV, IP door entry, access control systems, TV Systems and smart home automation systems in and around London. Training will be provided in their procedures and specialist in-house software. About the role: Handling telephone and email enquiries Scheduling engineer appointments for service calls and installations, monitoring and following through to completion of jobs Supplying company specification and quotations to clients Following up outstanding enquiries and 'sent' tenders with clients Assisting Project Managers to include scheduling works for successful tenders and coordinating project implementation including stock ordering and scheduling of engineers adhering to current company policies, i.e. Health & Safety risk assessments/method statements and tender specifications Monitoring and following through to completion of jobs Controlling of monitoring accounts and applying for specific customer information. i.e URN's and chip numbers for alarm monitoring Client satisfaction follow ups and communication to provide the company with an analysis of performance and identify ways to improve company processes General communication and liaison with security staff managers and multi-room staff alike regarding progress Regularly updating M.D. with project status requests and preparing daily report for the Director Assisting accounts department when required Requirements: Previous experience in a similar role Well organised Ability to multitask in a busy environment Excellent written and verbal communication Successful applicants will be subject to a full security check. Salary dependent on experience. Sounds interesting? Click the APPLY button now. Candidates with previous experience and job titles including; Installation and Service Coordinator, Project Administrator, Account Manager, Project Coordinator, may also be considered for this role.