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HealthHarmonie Ltd
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Birmingham, West Midlands
HCA Team Manager
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Salary: 20,000 per year |
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Overview
Healthcare Assistant Team Manager Own Vehicle Required Full-time – 40 hours per week (Wednesday-Sunday) Head Office is in Birmingham City Centre, but you will be driving to Clinics across the Midlands, including Stoke, Shrewsbury, Telford, Nottingham. HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home. By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All of our roles require you to have an innovative thought process, a willingness to learn new skills and the want to be in charge of your own career by taking ownership of the role you are completing. Role & Responsibilities Due to business growth, we are looking for flexible, enthusiastic candidates who have a passion for providing excellent patient care within the community setting. If successful, you would work alongside a team of qualified multi-disciplinary clinical professionals, including consultants, doctors, nurses, optometrists and sonographers. Part of your responsibility will be to provide a range of administrative services to facilitate the provision of community clinics. You will also be responsible for managing our Healthcare Assistants based nationwide, which will include: · Direct line management of HCA staff, completing HR requirements in line with business needs. · Coordination of rota management to ensure correct allocation of skill level to scheduled clinics, ensuring smooth delivery of services. · Work in conjunction with External Ops Manager and other Team Managers to ensure stock control levels are at appropriate level to ensure smooth and effective running of clinics. · Working alongside External Ops Manager and other Team Managers to undertake quality spot checks of direct reports, to identify adherence levels to business protocols and assess training/coaching needs of staff. · Working alongside External Ops Manager and other Team Managers to ensure completion of coaching and training sessions with staff to ensure cross skilling between disciplines and raising quality levels of staff. · Covering clinics where necessary · Completion of performance management processes to include one to ones, appraisals, feedbacks etc. · Liaise with wider team regarding new host sites and creation of crib sheet information to aid HCA understanding of new location information. · Review of mileage and overtime spend to ensure in line with business spend needs. · Coordinating changes to rota due to resource level issues/sickness etc About you Patient safety and satisfaction is at the core of everything we do, therefore our ideal candidate should embrace our core values by being compassionate, motivated, attentive and displaying a high degree of integrity and sense of excellence. The mobile nature of the role will also entail that you should have a driving license and your own car, as well as stay flexible regarding working arrangements. While previous experience in Management, Healthcare and Administration would be preferable, we would welcome your application and invest on your training if you can show a great passion for providing high-quality care and take pride in your work. Benefits · 0.45p per mile · Ongoing Support and Training · Excellent Career Progressions – with many members of our Management team having been promoted from within the company · Paid Overtime · Pension Scheme · NHS Employee Discounts · 30-Minute Paid Lunch Break · Annual Salary Review · 20 days Annual Leave (Bank Holidays in Addition) · Flexible working · Uniform Supplied · Overnight accommodation available and £25 allowance per night – For distance locations Expectations The successful Team Manager will have the potential to make a real impact in our business, help our patients and embark on a fantastic career. However, before you can start this new, exciting adventure within the company we will need to ensure that you are legally eligible to work with us. This means that your role will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS) and the provision of your right to work documentation at interview stage. This job was originally posted as www.totaljobs.com/job/89812734