IT Trainer

Talent Finder ,
Plymouth, Devon
More Details
Salary: £40k per year

Overview

POSITION: IT Trainer SALARY: £40K based on experience HOURS: 37.5 – Flexibility needed to account for travel time which will be reimbursed as mutually agreed. LOCATION: Plymouth, PL6 7TL DESCRIPTION: Our client was founded in 1999, and today comprises 60 people. The company is an award-winning, growing software business, the largest in the South-West. Customers range from the public sector to private sector brands. Due to continued success the company is looking for experienced IT Trainer & Implementation Consultant . You will be training and supporting the onboarding of the company’s clients using Digital Platforms, Products and Solutions. JOB ROLE (not limited to): You will be responsible for ensuring that the onboarding is a success and that all service areas of the organisation are engaged and confident in using the application as well as suggesting ways to further utilise the offering across the organisation. You will design, create, maintain and update all course content and materials using the documentation site as the source as well as managing training materials on the site and the corporate site. You will provide implementation support to clients throughout their project either onsite at the client's premises or via conference calls or webinars. You will promote the company’s best practice for use and implementation of Digital Platforms, Products and Solutions and will also be the company’s Community Manager. You will help to manage and promote the client community, showcasing what the Platforms, Products, Solutions and Services have to offer. THE IDEAL CANDIDATE: You will have excellent communication, written and presentation skills and can teach confidently to all levels of an organisation. You can skilfully manage multiple projects and are self-sufficient with the ability to self-motivate and use initiative to think on your feet whilst also understanding you are part of a bigger team. You can prioritise and work to deadlines with minimal or no supervision and you can travel extensively to clients across the UK staying in overnight accommodation where necessary. You will have a passion for knowledge transfer and training, and can receive feedback constructively and if needed, take the necessary steps to improve. You are flexible, hard-working and have great attention to detail to ensure all materials are presented in a professional manner. You are an experienced training professional who can represent the company at all levels and conduct yourself with integrity at all times. EXPERIENCE 3 years plus training, mentoring and coaching experience Good working knowledge of Microsoft applications General computing qualifications are advantageous but not essential Experience of training video creation and editing would be beneficial Familiarity with Agile Scrum and Jira would be beneficial Due to extensive travel, a full, clean and current driving licence is essential BENEFITS: Flexible working hours and location 31 days holiday including Bank Holidays, increasing by 1 day for each full year of service up to a maximum of 36 days Company performance bonus Long service award Enhanced maternity & paternity package Cycle to work scheme Access to reduced rate fitness scheme Free refreshments Applications from candidates living outside of the UK will be considered for the position provided the candidates can demonstrate that they are eligible to work in the UK. The company is proud to be an equal opportunities employer. In order to apply please send a C.V and covering letter by clicking on the apply button below. Keywords: IT Training, Implementation Consultant, Mentor, Education, Training, Agile Scrum, Jira, Onboarding, Software, IT

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