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ASC Connections Ltd
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Bourne End, Buckinghamshire
Civil Engineering Application Support
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Civil Engineering software support consultant required for my client, a software business who provide solutions across Civil Engineering, Trade/Supplier Management and Accounting. Benefits include Life Insurance, 4% Matched Pension, Free Parking, retail discounts, cycle to work scheme, 3 days paid leave for charity/volunteer work. The ideal candidate will have some knowledge or understanding of the software used within Civil Engineering for example: Civil 3D, Site 3D, Storm CAD, Autodesk, Bentley Civil Engineering Software Microdrainage Innovyze You will have: Previous experience of providing second line technical customer support / or knowledge and experience gained in the Civil Engineering industry and a willingness to provide technical support. Experience of working in a software application support team / or knowledge and experience within Civil Engineering and have a desire to help others. A relevant degree (or equivalent) in Civil Engineering Responsibilities will include but not be limited to the following activities: Assist in analysing customers business requirements and application objectives to ensure successful delivery of projects. Develop the deliverables (code, test, debug, documentation etc) as specified, ensuring that the solution provided in in accordance with customer expectations. Conduct periodic status checks with customers and teams to assess progress against plans to meet deadlines and budgets. Assist with proposal development and post-integration reviews to evaluate the process and identify areas for development. This role will suit candidates who are already providing support for civil engineering software/solutions, or someone who is currently a "super user" of relevant software and would like to further progress that experience into a more formal support position, alternatively someone who currently has a role in Civil Engineering and wished to utilise that knowledge in a different environment. The role is based in Slough, however remote candidates can be considered depending on experience. Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity. If you would like to understand how we may use, process, store and disclose your Personal Information, please read our privacy policy.