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Costello Medical
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Cambridge, Cambridgeshire
Reception & Facilities Assistant
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Job Type: Full-time |
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Overview
About Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications and health economics. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare. We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Sunday Times Top 100 Best Small Companies to Work For list for four consecutive years. About The Role As Reception and Facilities Assistant, you will be joining our growing Cambridge team based at our new headquarters at 50/60 Station Road. In collaboration with the Cambridge-based facilities team, you will withhold our standards of exceptional customer service and will value the opportunity to support colleagues in a fast-paced and friendly environment. Your responsibilities will include: Answering the switchboard and taking messages Greeting visitors to the office with a high level of friendliness and professionalism, in addition to coordinating visits and car-parking through an online booking system Maintaining the kitchen and office supplies Supporting our Facilities Administrator to ensure that we maintain a safe, tidy and professional environment Assisting with the organisation of internal and external events, such as client meetings and office socials, including organising catering Liaising with service providers and suppliers Assisting the HR team in setting up for interviews Processing incoming and outgoing mail Arranging national and international shipments Ad-hoc support for the Facilities Manager and the wider Operations team where required Requirements: We are looking for a candidate who is proactive, eager to take on new challenges, and who will thrive on providing a high level of support to our colleagues. To be successful in this role, you will need: Strong organisational skills including the ability to plan and prioritise your own time and communicate this to others Excellent written and verbal communication skills Dedication to providing excellent customer service Friendly and approachable demeanour Excellent levels of productivity, and the flexibility to respond to changing deadlines Experience using Microsoft Office Exceptional attention to detail and high professional standards Previous relevant administrative experience would be desirable but is not essential. Benefits: We are proud of our position on The Sunday Times Best 100 Companies to work for list for 2017, 2018, 2019 and 2020, awarded because of the friendly and supportive environment that we generate for employees and the opportunities offered for quick progression and increased responsibility. We provide full funding for a range of substantial postgraduate qualifications with paid study leave, exceptional internal training, opportunities to work on pro bono and charitable projects, and regular company-funded social activities. What we Offer We offer a starting salary of £20,000 - £22,000 depending on prior experience 25 days holiday per annum in addition to bank holidays, with the option to increase this further after 6 months Flexible benefits scheme offering additional holiday, cash payments and pension contributions 4% employer pension contributions and a salary-exchange-for-pension scheme Critical Illness Cover, Income Protection and Life Assurance Access to an Employee Assistance Programme Interest-free travel loan scheme Discounted gym membership Comprehensive travel insurance Flexible working hours Paid study leave and funding for external qualifications Please visit our website to learn more about the benefits package at Costello Medical. How to Apply Please submit your CV and a cover letter via our online application form which can be found on our website. In your cover letter you should explain why you think you would be suited to the role and why you would like to join Costello Medical. Your resume should clearly state dates of all relevant degrees and grades achieved where applicable. Please contact Jazmin Gent at recruitmentcostellomedical.com if you have any questions about the role or application process. We regret that we do not have time to take cold calls from recruitment agencies; thank you for your understanding.