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Opus LGSS
,
Milton Keynes, Buckinghamshire
Project Manager
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Contract Type: Contract |
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Overview
Project Manager Skills and experience - job specific (in addition to general IT project management skills) Experience Essential Reorganisation of business services Operating and service level agreement definition Operating level agreement Creation of new operating models Able to work with a range of stakeholders at all levels Working in an IT environment Working in a complex environment with multiple customers Desirable ITIL qualification Local government experience Duties and Responsibilities (in additional to general project management responsibilities) Identify and manage all the exit activities for shared service which will include: Preparing operating level agreements for the elements of the shared service Preparing SLAs and key performance indicators Identify any specialist work and resource gaps including going to market to bring in additional resource to write the SLAs. Defined set of activities Working with solutions architech