Project Delivery Co-ordinator

Schneider Electric ,
Milton Keynes, Buckinghamshire
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Job Description

IMServ, the power behind energy efficiency At IMServ, we help our customers use energy better. Our people retrieve energy data from some of the UK's largest energy consuming organisations. The industry relies on the information our people produce to trade, bill and understand billions of pounds of energy each year. Our specialist services, operated by our experts, deliver tangible energy, carbon and cost savings to our customers by giving access to data intelligence on 'how', 'when' and 'where' energy is used. We need great people to help us do this. We care about the things you do: being open and trustworthy, delivering our promises, positive customer engagement, being trusted experts and taking ownership. IMServ makes a real investment in people, offering a challenging but supportive environment, allowing employees to stretch, grow and develop. In terms of career progression, the availability of a comprehensive training programme ensures the only limits are your own drive to succeed. We currently have vacancy for a Project Delivery Co-Ordinator based at our office in Milton Keynes. Your Mission:Provide full support to installation requests.Manage the back office set up for metering points including any commissioning which may be required.To support projects for water monitoring, gas chip, bio mass etc.To work closely with other internal operational functions to ensure delivery of Operational servicesTo complete customer documentation for projects such as O&M ManualsTo undertake process development or reviews as appropriate Your Responsibility: Provide full support in the management of installation projects; working with the customers central sponsor and their location managers to agree installation dates and arrange resourcing with IMServ field operationsProvide information to our purchasing/field management for stock requirements for installations: forecasting and recording of equipment used; working with IMServ field operations to ensure correct stock is available.Tracking installation progress and issues; resolving issues that ariseProvide administration support for all orders and daily tasks within the department.Manage the missing data process and escalate any issuesManage the faults process including arranging site visits and liaising with the customer where necessary, escalating where possible.Providing full support to the survey team when requiredWork with our third party suppliers when necessary to request quotations, arrange installations and raise issuesProviding full support when required which could mean OOH (requirement for out of hours working - typically evenings)To provide reporting on SLA's for customers and suppliersTo raise purchase orders for suppliersTo manage the invoicing process for Carbon and Energy DepartmentWorking with other teams to create and execute a cohesive, efficient and customer-focussed delivery modelIdentify own development needs and create a development plan Schneider Competencies for the roleAnalyse issuesCommunicate effectivelyBusiness acumenInfluence and convinceAchieve sustainable resultsFocus on customer About YouSkills (i.e. communication / problem solving / autonomy/ analytical / meet deadlines)Strong, clear communication skillsGood problem solving skills, able to grasp problems quickly and draw informed conclusionsAnticipates issues and is pro-active in dealing with them Flexible, willing and able to cope with change with the ability to work under pressure. Able to work Out of HoursPositive and enthusiastic with a can do attitude Conscientious, accurate and diligentKnowledge (experience, qualifications, IT Literacy / packages, commercial awareness)Good level of written and spoken EnglishExperience within the UK Utility industry Basic commercial and financial awareness.Good level of IT literacy Good data analysis skills Project Management awareness. Diversity is our heritage and our future. Be a part of it. At IMServ, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are always open to a conversation around flexible working. Please apply online. *Primary Location:* GB-England-Milton Keynes *Schedule:* Full-time *Unposting Date:* Jun 25, 2019, 6:59:00 PM *Req ID:* 005GSS

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