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TSB Perm
,
Gloucester, Gloucestershire
Customer Service Consultant
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Contract Type: Contract |
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Salary: £10.3 per hour |
Overview
Job Role: Multi-skilled Customer Advisor Location: Gloucester Hourly rate: £10.35 Full time Hello. We're TSB, and we exist to change the way Britain banks. We aren't like other big banks - That's because every penny that TSB customers deposit stays right here in Britain, supporting mortgages or loans for other TSB customers. That helps our customers and their communities to thrive - And that's a good thing for all of us. Because we're a different kind of bank, we look for a different kind of person to work here. The kind of person who's interested in working in a culture that's all about people helping other people, and the communities we all live in, to thrive. That's why, unlike other banks, we don't have sales targets for anyone who works here, from branches to call centres. We create friendly workplaces, where everyone can join in, get on and be themselves. We want to create a bank that attracts and retains the best people and reflects the communities we serve. This role is initially on a 6 month contract. The shifts will be on a 3 week rotation: Mon- Fri 08:30-16.30 Mon- Fri 09:00-17:00 Mon- 08:30-17:30 Tue-Fri 08:30-17:00 Sat 08:30-13:00 Do you want to work in a high energy customer role that will give you great opportunities to add to your experience? We are looking for customer focussed individuals able to have great conversations with customers over the phone and work as part of successful teams. Let's be honest; customers want the personal touch. They want to feel the difference. And, that's exactly what we need you to give them. By going the extra mile and giving them support, by building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. A background in financial services or banking isn't essential. All we ask for is a talent for talking to people. Oh, and a real desire to help by answering questions, sorting out problems and recommending different services. And, if you're great at juggling the necessary admin with time spent dealing with customers and don't mind working Saturdays, you've got exactly what we're looking for. You will be multi-skilled to support both administration and telephony functions, so if you're great at juggling the necessary admin with time spent dealing with customers, then you've got exactly what we're looking for. If this sounds like the role for you then get in touch for more information.