Customer Support Advisor

Customer Support Advisor Cirencester Salary: Up to £21,000pa Incredible Benefits My well established and expanding client based in Cirencester, are seeking a Fulfillment Consultant to join their new, online buying team. This is a fantastic opportunity for an individual with a strong customer service background and experience managing relationships. Key Responsibilities: Acting as the point of contact for the customer, throughout the vehicle ordering process Managing customer documentation Ensuing customers and dealers are informed of any updates Carry out the finance application process and vehicle registration Liaising with third part suppliers, dealers and internal staff Resolving customer queries via email and instar chat Working closely with the Customer Service Team Attending promotions, exhibitions and special events when necessary Maintaining a high level of customer service The Candidate: Strong working knowledge of Microsoft programs (Word and Excel) A Minimum of 1-2 years’ experience within a customer facing role Must have a high attention to detail The ability to prioritise their own workload Excellent written and verbal communication skills Maths and English GCSE at grade C or above In return, my client offers a professional and friendly working environment with brilliant benefits, including; Discounted vehicle lease schemes, a competitive pension plan, private health care childcare vouchers and a discounted vehicle purchase scheme. If this position is of interest to you, then please send your CV in Word format to Ellie at i2i recruitment today for immediate consideration. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. We are a corporate member of the REC and are dedicated to provide a professional quality of service to clients and candidates alike