Customer Support Co-ordinator

Hays Specialist Recruitment Limited ,
Washington, Tyne and Wear
Job Type: Full-time
Salary: £23,500 per annum

Overview

A growing global organisation are looking for a forward thinking experienced Customer Service Co-ordinator Your new company A forward thinking and innovative organisation who are leaders in design and print are looking for a driven and passionate Customer Service Co-ordinator Your new role Reporting to the UK Customer Service Manager you will be expected to build and maintain relationships with key account clients ensuring the highest standard of Customer Service at all times. You will manage delivery and order schedules ensuring a seamless process for your customers taking responsibility and ownership. You will also prepare stock and demand forecasts regularly liasing with internal functions and stakeholders so strong communication skills are a must. This position also requires someone who is forward thinking and can evaluate internal systems and make recommendations for change and business improvement. Working with the Commercial Director and Customer Service Manager to oversee the implementation of project and troubleshoot issues will also be part of this position What you'll need to succeed This is an exciting opportunity for someone who has worked in Customer Service and Account Management and is a n outstanding communicator at all levels. You will have worked in process improvement and be able to be confident in looking at business change. To be successful in this position you must be passionate about Customer Service and able to manage and lead projects What you'll get in return This is a full time and permanent position with the opportunity for progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk