2nd Line Support Engineer

iRecruit Specialist are pleased to be recruiting for a growing IT Support business in Maidenhead. My client is looking for a 2nd Line Support Engineer to join their enthusiastic team. The role involves supporting a variety of clients providing exposure to a wide range of technologies. Responsibilities: Providing 2nd line helpdesk support as well as onsite technical support Administration of Windows Server 2012 and above. Networking administration and configuration (DHCP, DNS, VPN, TCP/IP) Configuration and maintenance of Remote Desktop environments Providing technical guidance against best practices for clients. Essential experience: Knowledge of Microsoft Windows Server, Exchange, and Active Directory. Knowledge of networking (DHCP, DNS, VPN, TCP/IP) Knowledge of firewalls, switches, routers. The ability to manage project work as required, alongside day to day duties. At least 4 years’ experience in a similar role Own transportation, with a current driving license/insurance and permanently reside within a 40-minute drive of the M4 J8/9. MCSE Certification or equivalent. Skills necessary: Positive work ethic. Ability to listen carefully whilst demonstrating patience. Ability to work independently under minimal supervision. Strong written and verbal communication. An aptitude for learning. Ideal to have: Reseller experience. Hosted telephony experience. Experience and adaptability of working within small teams. 2nd LINE SUPPORT / ACTIVE DIRECTORY / MICROSOFT / MCSE / SWITCHERS / ROUTERS