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ST Selection
,
West Bromwich, West Midlands
Sales Coordinator
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Job Type: Full-time |
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Salary: £18,500 per annum |
Overview
Company - Leading manufacturing company. Location - West Bromwich Salary - £18.5K Hours - 8.30am-5.00pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in West Bromwich. Duties include: Effectively communicating with customers in a professional and friendly manner, building strong relationships at buyer and site level Responding to sales queries via phone, e-mail Processing and scheduling of customer orders and ordering additional items required Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with customers and sites Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Updating of CRM information to management system Generating paperwork for production requests and delivery notes Making follow-up calls and emails Follow up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner Liaising with Area Sales Managers, providing sales support Writing up accurate and grammatically correct sales correspondence Attend meetings as and when required Work to designated personal and team targets Be part of a strong team with a stronger team spirit Requirements Minimum of 12 months administration/ customer services experience within a fast paced environment (ideally manufacturing or scheduling). Good knowledge of Microsoft Word, Excel and Outlook. Excellent telephone manner. We welcome approaches from candidates interested in customer support, customer services, client support, customer service administrator and sales administrator vacancies.