Sales & Customer Service Advisors

PMP Recruitment are looking to recruit immediately available Sales & Customer Service advisors for our client, a prestigious company based in Llantrisant.Successful applicants will work for PMP Recruitment during this time. The role will be for a minimum of 12 months. Please be aware that this role does involve weekend & bank holiday working and you will work to the customer services opening hours (9am - 6pm Monday to Friday , 9am - 3.30pm Saturday) £19,578 pa. This role would suit a highly organised person with a customer service background. Duties will include:- To process inbound sales orders and where appropriate upsell products to achieve revenue targets. Provide a flexible overflow to the customer service function dealing with inbound customer enquiries across multiple channels, including telephone, email, web chat and social media. Conduct outbound sales campaigns when inbound volumes allow. To liaise with many different departments in order to solve a customer's query made. To deal efficiently and effectively with customer queries regarding payment, accounts statement enquiries and possible complaints. Record and maintain clear relevant records enabling the production of weekly/monthly reports. Key skills & Experience:- Passionate about delivering an excellent customer experience. Demonstrable track record within a sales and or customer service background. Excellent written and verbal communication skills, with the ability to effectively and professionally communicate with members of the public, fellow team members, senior managers and many different departments. Ability to identify customers with the potential to develop across our eco-system. Experience of working in a target driven department. Do you have Customer Service or Sales Background? Do you have an excellent telephone manner and communication skills? Are you immediately available? If so then PMP Recruitment would like to hear from you. To be immediately considered for this role, please upload your CV in a Word format PMP Recruitment is an equal opportunity employer. PMP Recruitment Ltd is acting as an Employment Business in relation to this vacancy.