Focus Resourcing
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Wokingham, Berkshire
Senior Pensions Administrator DB and DC
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Job Type: Full-time |
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Overview
Our Wokingham client is currently recruiting for a Senior Pensions Admin to join their team withe DC and DB Pensions experience. To provide an effective and efficient pensions administration service to Administration clients, whilst participating in achieving team objectives and actively contributing to the overall objectives of the Company. The successful individual will play a key part in the overall success of the Company. Key responsibilities & accountabilities Performing all intermediary and complex pensions administration and project related tasks, Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and clients' requirements. Acting as a key member of the pensions administration team, providing support to the assigned administration manager and where applicable, deputising for administration manager when absent. Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio. Project managing annual projects such as renewals, benefit statements, life assurance, PHI and pension increases. Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements. Ensuring standard documentation is scheme specific, and incorporating them into existing procedures. Preparing for and where appropriate participating in trustee meetings. Handling complex pensions queries and pensions consultative advice. Performing complex manual benefits calculations. Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries. Managing ad-hoc projects and exercises, e.g. bulk mailshots to scheme members. Updating relevant pensions administration databases and systems. Maintaining scheme control files. Monitoring, delegating and co-ordinating workflow, reporting regularly to administration manager on progress and issue management. Monitoring on going procedural developments and implementing changes to procedures where required. Checking of work completed by more junior staff at associate and associate II levels, including calculations, correspondence, reports and data updates. Ensuring the accurate updating of time recording system (Virtual Office) for both chargeable and non-chargeable activities and meeting required utilisation targets and assisting administration manager in ensuring more junior staff record chargeable hours correctly. Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Job Requirements Knowledge & experience Able to demonstrate a thorough knowledge of pensions administration activities and can apply this knowledge to any scheme. Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes (depending on the role, experience of DB/DC may differ subject to team requirements) including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases. This role is likely to appeal to individuals with a minimum of 5 years' experience although not exclusive as all applications will be considered on an individual basis. Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration. Experience of checking and mentoring more junior members of staff is required. Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered. Previous presentational experience would be of distinct advantage to assist with client meetings and new business development activities. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. Previous project management experience would be required to perform pension administration project based work. IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint. Training, education & qualification Educated to a minimum of A Level or Degree or equivalent standard. Ideally a minimum of three C grades or above at A Level or equivalent qualification. Strong Maths and English GCSE or equivalent qualification - minimum grade B. Significant progression within a relevant pensions qualification e.g. CPC/QPA/DPC/RPC/APMI (or applicants deemed 'qualified by experience' would be considered).