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Experis
,
Durham, Durham
IT Support Engineer (1st/2nd line)
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Salary: Up to £23000.00 per annum + Benefits |
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Overview
IT Support Engineer - 1st Line Technical Support, Technical Support, IT Support, 1st Line Support, 1st/2nd Line Support Durham - Salary £23,000 plus benefits My client, a leading organisation based in Durham, are looking to recruit an experienced IT Support Engineer to join their IT department. Joining a collaborative and friendly working environment, you will be the POC for colleagues within the business who are facing technical difficulties. As a result, you will need to have strong customer services skills and will be able to resolve issues face-to-face and over the phone. What you will need: Experience of supporting IT infrastructure (1st & 2nd line) across desktop hardware, operating systems, printer, VOIP & mobile devices) Expertise in supporting Windows 7 - 10 Pro, Office 2007-2016 & O365 An understanding of Firewall technologies alongside a good understanding of networking topology and equipment Excellent communication skills, with the ability to articulate technical concepts to technical/non-technical users What's in it for you: You will have the opportunity to make a real contribution 25 days' holiday Bonus Pension Season Ticket Loan If you feel you have the pre-requisite skills, please click 'apply' in the first instance and one of the members of the Experis Team will be in touch to discuss your application in more details. This job was originally posted as www.totaljobs.com/job/89738212