Product Features
Blog
Contact Us
Sign In
Flat Fee Recruiter
,
Leeds, West Yorkshire
Customer Service Adviser
|
|
Job Type: Full-time |
|---|
Overview
Are you experienced in customer service and want a competitive salary and bonus? Then read on CUSTOMER SERVICE ADVISER / RENTAL ASSISTANT Leeds LS12 6HF Competitive Salary Bonus Permanent Arrow Self Drive is the largest independently owned car, van, minibus and truck rental company in Yorkshire. They offer a wide range of vehicles from small economy cars, vans, luxury MPV’s, and 17 seat Minibus’ to trucks from several branches throughout the region. They now have a unique opportunity for a Customer Service Adviser / Rental Assistant who can help manage the Vehicle Rental Desk as part of a small, positive and friendly team. What will you be doing as Customer Service Adviser / Rental Assistant? This is a customer facing role where you will be taking ownership of all enquiries from private customers and local business clients, both face to face and on the phone. Your responsibilities will include: Assisting with the whole vehicle rental process from beginning to end, including liaising with other departments and branches for the effective management of the fleet. Dealing with queries and providing advice & assistance in relation vehicle rentals. Booking vehicles in and out, managing procedures for vehicle insurance and conducting the necessary driver checks. Other general administrative tasks as required to support the Rental Manager. About you: You will be a polite and professional customer focussed individual who is comfortable in dealing with businesses and the general public with a polite telephone manner. You will have excellent numeracy and IT skills, be able to work coolly and efficiently under pressure and cope with multiple tasks and changing priorities. Some familiarity with car and van specifications is desired, although full training will be given. You must have a full driving licence. The Specifics Salary is negotiable and dependent upon experience How to apply as Customer Service Adviser / Rental Assistant job: If you wish to be considered for this Customer Service Adviser / Rental Assistant job click 'apply’. You will receive an email shortly after your application - you will need to read and respond to this to complete your application. You must be eligible to work in the UK. Other skills and experience may include: Vehicle Rental Assistant, Rental Customer Advisor, Rental Support, Vehicle Rental Customer Service, Car Rental Assistant