Branch Manager

Indespension manufacture and sell a fantastic range of trailers and parts to the plant industry, councils, construction and retail Customers. We also offer technical advice and an extensive range of towing solutions via our experienced retail branches, sales teams and dealers worldwide. As a successful Branch Manager you will be driving operational efficiencies and sales in a high sales turnover branch and co-ordinating all aspects of branch operations. It is essential that you will be a leader of first class standards and ensure that each and every Customer receives the highest level of service. Job Specification Overall responsibility for the daily operation/motivation of an Indespension Branch and team, ensuring an excellent level of customer service is achieved by all members of staff at all times. Responsible for maximising branch/external sales and margin ensuring targets are achieved ensuring policies/procedures are followed. Actively sell (face to face and over the telephone) and promote Indespension trailers/parts/associated equipment/services. Gain market penetration of the Indespension brand gaining new customers and retaining existing customers. Control the stock of parts and finished trailers, within the agreed stocking/budgetary guidelines. Ensure the Branch is kept clean, tidy, well presented and stocked including parts, trailers, leaflets. Maintain a customer record system detailing sales, enquiries, follow-ups and general prospects. Be the primary key holder for the Branch and respond to alarm call outs where necessary. Hold a full, clean, current driving and towing licence. The working hours are 8.30am to 5.30pm Monday to Friday, with Saturday mornings, 9am to 12.30pm, on a rota basis. In addition to basic salary, there is a bonus scheme payable monthly/quarterly/annually subject to achieving team targets. Job Types: Full-time, Permanent