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Bailey Employment Services
,
Leeds, West Yorkshire
Customer Service Advisor
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Salary: £9.83 per hour |
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Overview
We are currently recruiting for Inbound Telephony Consultants to work for a large client based in Leeds. Working in a fast-paced call centre environment, you will be the first point of contact for existing customers who have queries relating to their bank accounts. The position offers real possibilities for growth and progression and is an excellent starting point for someone who wants to build a career in the banking sector. The right candidate will possess excellent customer service skills, being able to offer accurate and efficient help on every call, along with strong communication skills and the ability to competently navigate in-house computer systems - full training will be provided, so no banking or finance experience is required. This is a full-time position working 35 hours per week across Monday to Sunday between the hours of 7am and 11pm - 5 out of 7 days a week with two rota days off - with an hourly pay rate of £9.83 -8 weeks’ notice of confirmed shift pattern. -Performance related bonuses available. -32 days pro-rata holiday entitlement.