Service Desk Engineer

YourRecruit Ltd ,
Shoreham-by-Sea, West Sussex
More Details
Salary: £20000 - £26000 per annum + + Excellent Benefits and Training

Overview

My client is an outstanding technology company They are one of Cisco's Elite data centre, mobility and cloud partners who have been recognised by Deloitte as one of Europe's fastest growing and most successful tech companies They are looking for a Service Desk Engineer to join their team on a permanent basis. This role would suit someone who has already gained some experience in IT, who is looking to progress their career within a growing organisation that can offer benefits including training and payment for industry recognised certifications. Other benefits include; 23 days holiday rising annually , Pension , CCNA and CNMA certifications funded , Perk box , brand new modern offices , 6 major company events per year and lots more My client strive to deliver technical excellence and an unrivalled level of service and support to their clients, helping them plan, design, building, manage and maintain their IT infrastructures. They have a global client base spanning all industry sectors, public and private, and are a recognized industry leader. So over to you… As the Service Desk Engineer, you will be responsible for providing WAN, LAN, WLAN and security consultancy, design, commissioning, support, and monitoring and maintenance services to our customer base. The Service Desk Engineer Duties: Interface with management, colleagues, clients and vendors to implement network solutions to meet stated project requirements. Liaise with project management teams, third-line engineers and service desk engineers on a regular basis. Perform full project lifecycle service from presales to support. Audit and document client infrastructure. Stage (design and configure) devices for client solutions Install, configure and test new equipment on client sites. Ensure that infrastructure is fully documented and performing as required for internal and customer SLAs. Perform out of hours support as part of the on call rota as agreed. Attain and maintain personal certification levels to ensure compliance with partnership programs and to demonstrate competency to clients. Skills and Knowledge Required: Min 1-2 years' experience in an IT role Cisco Meraki knowledge Knowledge of Cisco Routing and Switching to CCNA or CCNP. CCNA and CMNA certification would be preferred but not a must. Independently motivated. Great communication. Self-reliance. Punctual and responsible with excellent time management. Customer facing. My client is looking for a hard-working and talented IT candidate who is looking to progress their career within a growing organisation that offers training and payment for industry recognised certifications. Sounds interesting and something you would love to be part of? Apply today Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. YourRecruit Limited is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/89821423

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