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Point Recruitment
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Huntingdon, Cambridgeshire
Service Co-ordinator
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
SERVICE CO-ORDINATOR We are looking to recruit a Service Co-ordinator for our client based in St Ives. This role will work as part of the Service Team and will be responsible for delivering customer requirements throughout the organisation. This is a customer-facing role and you will be responsible for maintaining the customer relationship as well as invoicing and producing reports. Duties include: ·Planning and scheduling proactive maintenance routines, service additions and any changes as required ·Reporting on contractual obligations and SLAs ·Ensuring all necessary systems and processes are in place ·Managing KPIs and SLAs ·Recording all costs for monthly billing and profit and loss records ·Preparing information for Operational Review Meetings ·Producing all related reports ·All related administration About you: ·Experience of working in a customer services environment ·The ability to accurately track costs ·Previous experience of working in an engineering or utilities environment would be advantageous ·Ability to prioritise tasks and manage your own time ·Up to date IT skills ·Excellent communication skills The hours for this role are 8am - 4pm or 9am - 5pm and the salary is £22k per annum. For more information please call Nanette on or email me your CV. INDPERM