Product Features
Blog
Contact Us
Sign In
Harper Recruitment Group
,
Nottingham, Nottinghamshire
Customer Service Representatives
|
|
Contract Type: Contract |
|---|---|
|
|
Salary: £9.30 per hour |
Overview
Job Role: Customer Support Service (x20) Location: Nottingham Salary: £19,000-23,000k Hours: 37.5 hours per week (Shift patterns Monday - Sunday) Do you have proven customer service experience? Harper Recruitment Group are looking to recruit multiple Customer Service champions to work for an iconic retailer at their head office. If you have a background in Retail, Hospitality or a Contact centre environment we would love to hear from you. What will the role involve?: Liaising with customers via telephone and email Coordinating and tracking of customer orders Planning projects with customers and internal teams Building rapport and solid relationships with retailers and distributors to ensure brand loyalty Responsible for the coordination of returns Resolving customer queries Discussing product lines and launching new stock Producing reports and tracking couriers Providing support for loyalty cards Person Specification: Proven customer service experience Computer literate - excel knowledge essential Ability to build rapport with customers Ability to multitask and make decisions The company offer a wide range of benefits including: Restaurant, free refreshments, generous holiday package, product discounts, dental and medical incentives, free onsite parking, learning and development opportunities plus many more We have immediate start dates for these vacancies, submit your CV today to avoid disappointment. Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.