Senior Hire Controller - Equipment Rental

PLANT AND TOOL HIRE DEPOT The Hire Controller will support the depot team in all aspects of the day to day running of a busy hire depot. They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely. Key Responsibilities • Provide first class customer service • Prepare hire contracts, quotations and any other necessary correspondence • Handle and record customer enquiries and source new business • Follow up quotations and enquiries • Prepare accurate weekly and monthly reports • Maintain accurate and up to date records Skills and Experience • Excellent written and verbal communication skills • Strong attention to detail • Able to multi task and prioritise busy workload • Numerate • IT literate in Microsoft Office (Excel, Word and Outlook) Key Attributes • Committed to offering first class customer service • An enthusiastic team player, who engages colleagues and willingly shares knowledge and information • Motivated self-starter • Thorough, methodical approach • Displays integrity in all interactions • Ability to work effectively under pressure • Proactive • Expert time manager • Highly professional, positive attitude What you will get in return: Described by employees as a great place to work, the business prides itself on its open door policy and family atmosphere. It credits employees as the key to its ongoing success and invests heavily in training, development and welfare. In addition to competitive remuneration, the company operates a competitive holiday entitlement and pension scheme.