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The Language Business
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Huddersfield, West Yorkshire
German speaking Technical Customer Support Advisor
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
German speaking Technical Customer Support Advisor. Superb opportunity to join an international company as they grow and develop across Europe. LANGUAGES German and English LOCATION Huddersfield, Yorkshire (north England) COMPANY Our client is a leading company working across most online markets in Europe. JOB RESPONSIBILITIES To work as part of their global client support team, they wish to recruit a German speaking Technical Customer Support Advisor. The typical job responsibilities will include: Help and assist German speaking customers with their technical queries on systems ( mobile and computer apps) and processes (by live chat, email or telephone) Maintaining successful business relationships SKILLS AND EXPERIENCE Fluent German and English. Additional language skills in French and/or Italian an advantage but not essential Excellent people skills via chat tools, email and over the phone A thorough and methodical approach to problem solving Previous experience within a service helpdesk environment and use of a ticketing system is an advantage. SALARY, BENEFITS AND WORKING HOURS £20,000. There may be a requirement for some weekend and evening work. Friendly working environment and the chance to work in a progressive business with a good career structure. In-role training and development will be provided. To apply for this role, please send your CV to us in full confidence immediately.