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FTI Consulting Ltd
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London, Greater London
EMEA Travel Manager Core Operations
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Job Type: Full-time |
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Overview
About the Role FTI in EMEA currently has a presence in 12 countries and annual regional travel expenditure of circa $6 - 7m. The firm is organised in global segments and travel in the region has not previously been managed at an EMEA level but by the individual segments in the region. During 2019, the firm has been engaged in a global RFP process to find a new global travel agent, with a specific focus on improving the travel experience (particularly for client engagements), as well as to improve overall efficiency and effectiveness. In order to implement the organisational change required to make this successful and meet the above objectives, we are looking for an experienced travel manager to join us in EMEA. This role is responsible for managing all aspects of EMEA travel operations, service delivery and associated business travel credit card programs. The role of the Travel Manager is essential to ensure a seamless experience for travellers while adhering to FTI Consulting's global practices and initiatives and working with the individual segments. This individual will report to the Global Senior Travel Manager on a day to day basis and liaise directly with the EMEA Chief Operating Officer and Global Credit Card Program Administrator. What You'll Do In conjunction with the Global Sr. Travel Manager, this role is responsible for the EMEA contract/agreement development, negotiations, approval and implementation with travel management company, airlines, hotels, car agencies, ground transportation, and all travel related suppliers Monitor EMEA region travel and expense related policy and recommend strategies to improve compliance and to benchmark, analyse, monitor and report on EMEA travel expenditures Oversight of the EMEA corporate travel agencies including all operational issues Establish and conduct RFP, RFI processes, supplier evaluations and selection, account management and supplier performance reviews Provide strategic sourcing and payment support for all travel-related initiatives including meetings and events Understand and anticipate EMEA employee needs and travel preferences and provide proactive communication region wide on aspects and benefits of the corporate travel and credit card program Respond quickly and proactively to travel requests, resolve complaints and provide advice on travel documents, insurance, import/export regulations etc. Administer the Travel Card program for EMEA Region including applications for new card holders, cancellation, limit changes and card stoppage as appropriate How You'll Grow The Travel Manager will be an EMEA regional specialist but work as part of a global team to provide support across all regions and countries where FTI conducts business. This role is a fantastic platform to deliver a career, learn and continue to professionally grow within a very reputable organisation and a very dynamic team. Qualifications & Experience Strong experience in the corporate travel industry and in corporate credit card administration Extensive knowledge of conference & event program design, sourcing, and contracting Ability to work on a range of business travel problems and provide high quality and/or innovative solutions Advanced business systems integration and implementation experience from a travel and meetings management perspective Previous experience in negotiating travel vendor contracts (air, hotel & car) Proficient in MS Office programs Strong negotiation skills with the ability to influence strategic direction Proven ability to lead, influence and motivate others LI-MD1 Our Benefits We offer a competitive benefits and wellbeing programme including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more. About FTI Consulting What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit and connect with us on Twitter (FTIConsulting), Facebook and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation .