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In Technology Group Limited
,
Leicester, Leicestershire
Technical Account Manager - Leicester - GBP 30,000
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Technical Account Manager - Leicester - GBP 30,000 Role: Technical Account Manage r Area: Leicester Salary: GBP 25,000 - GBP 30,000 - Outstanding Training Programme Interviewing Immediately - Please apply ASAP A market leading client are looking to add a technical account Manager to join their every dynamic IT department. They work in a variety of sectors implementing software and supporting it. The Technical Account Manager will be responsible for managing all the technical aspects of the relationship with our customers. This will include assisting with the Technical onboarding of our customers, providing first line support, and helping our customers and their users with the day to day operation of our platform. We are looking for an individual who is comfortable working with a complex SaaS (SOFTWARE AS A SERVICE) solution and who can handle themselves in a charming and relaxed manner when speaking to customers. Our ideal candidate will be enthusiastic, hard-working and ready for the fast-paced world of SaaS start-up life Please do not waste anytime and apply right now Skillset: Technical background Troubleshoot Customer Service Skills Degree preferred, not necessary 5 years' experience working in Technical Support or Technical Implementation role from a software perspective Experience working with complex B2B software solutions, experience with HR software would be an advantage Experience with Zendesk Support System would be an advantage Experience working with C-Level customers Benefits: 33 Days Holiday Outstanding Training Programme Pension Paid for certifications Options to buy shares Microsoft, Windows Server, Bespoke Applications, Office 365, Active Directory, 1st line, first Line, Networking, Firewall, ASA, Support, Project thomas . craig intechnologygroup. com Interviewing Immediately - Please apply ASAP Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, InTechnologyGroup are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.